Piel

Privacy Policy

Last updated: July 27, 2026

Piel ("Piel", "we", "us", or "our") builds a skincare companion app that checks the cosmetic and skincare products you own against your personal skin profile. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our mobile apps, our website at mypiel.app, and related services (together, the "Service").

Information we collect

• Account information. When you create an account we collect your email address and authentication identifiers. If you sign in with Apple or Google, we receive the basic profile information you authorize (such as your name and email) to create and secure your account. We do not receive your Apple or Google password.
• Skin profile. Information you choose to provide about your skin — such as skin type, goals, sensitivities, allergens, and pregnancy status — so we can personalize product verdicts. You can edit or delete this at any time.
• Product and usage data. Products you scan, search, or save; routines you build; and reactions you log. We also collect basic device and app-usage information (such as app version, device type, and crash diagnostics) to keep the Service reliable.

How we use your information

• To provide, personalize, and improve the Service, including product verdicts.
• To create and secure your account and authenticate you when you sign in.
• To diagnose problems, prevent abuse, and keep the Service safe.
• To communicate with you about your account and important changes to the Service.

We do not sell your personal information, and we do not use your skin profile for advertising.

How your information is shared

We share personal information only with service providers who process it on our behalf (for example, cloud hosting, authentication, and crash-reporting providers) under agreements that require them to protect it, and when required by law or to protect the rights and safety of our users. We may share aggregated or de-identified data that cannot reasonably be used to identify you.

Data retention

We keep your information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete or de-identify your personal data within a reasonable period, except where we must retain it to comply with legal obligations.

Your choices and rights

• Access, correct, or update your profile information from within the app.
• Delete your account and associated personal data at any time from the app settings, or by contacting us at the address below.
• Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA, including the right to access, port, or delete your data, and to object to certain processing.

Security

We use industry-standard technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and continuously improve our safeguards.

Children's privacy

Piel is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you within the Service.

Contact us

If you have any questions about this Privacy Policy or your data, contact us at support@mypiel.app.